A Health and Well-Being System

In this section:

Fast Facts

As one of the largest employers in North Texas, Texas Health generates significant economic growth in this region through jobs, construction and more. According to the Dallas Regional Chamber, the healthcare industry represents about 15% of the regional economy, or $52 billion.

1.7+ million patients served*
6,600 physicians on the medical staff
100+ outpatient facilities
27,000+ employees
295+ other community access points of care

29 hospital locations
4,184 licensed hospital beds
$13.12 billion in total assets
$5.54 billion in operating revenue

*Includes discharges, observations and outpatient visits

Our Services

Texas Health offers compassionate, comprehensive care for many stages of life. We combine clinical expertise, advanced technology, and individualized care and compassion to deliver a range of services to our consumers and their families — from labor and delivery to primary care to sports medicine, surgical procedures and intensive care. We also offer classes and events, support groups, health risk assessments and more.

2021 Highlights

Continued meeting the growing needs of North Texans by:

  • Building:
    • The Jane and John Justin Tower at Texas Health Harris Methodist Hospital Fort Worth to add 144 patient beds, 15 surgical suites, and a new pre-operative and post-operative services area to the Texas Health Fort Worth campus. The largest construction project in the history of our system opens in 2022. 
    • Ten additional Texas Health Breeze Urgent Care clinics to redefine the traditional urgent care experience.
  • Expanding or renovating:
    • The Margot Perot Center for Women and Infants on the Texas Health Presbyterian Hospital Dallas campus to refurbish the labor and delivery unit and operating rooms, and other clinical areas.
    • A four-story Center for Women and Infants at Texas Health Presbyterian Hospital Denton to add labor, delivery and emergency department rooms, a NICU, breast center, physical therapy, cardiac rehab and more.
    • A patient tower, women and infants center, new surgical suite and support services, and additional space for critical care, medical-surgical and emergency department beds at Texas Health Harris Methodist Hospital Alliance.
    • Texas Health Huguley Fort Worth South to add more space in the ED and a four-story patient tower that will house intensive care, cardiac, surgical and other services.
    • Texas Health Hospital Frisco to meet the growing needs of consumers in Collin and Denton counties by adding a dedicated ICU, 30 medical/surgical beds and two operating suites.
  • Opening consumer access centers, which bring together both Texas Health Physicians Group primary care and specialty practices in the same location to improve care access, cost and convenience.
  • Opening a new sports medicine and performance facility at Texas Health Presbyterian Hospital Allen to bring athletes, sports medicine physicians, rehabilitation and fitness under one roof.
  • Providing services for patients recovering from strokes and other long-term illnesses or injuries after acquiring the Everest Rehabilitation Hospital of Keller jointly with Kindred Healthcare LLC.
  • Offering Dallas-Fort Worth consumers care in the comfort of their homes through DFW Home Health, a collaboration with LHC Group and Methodist Health System.
  • Providing consumers in Denton with urgent care services in their homes through DispatchHealth.

Ethics and Compliance

Texas Health’s integrity and business practices are foundational to earning and maintaining the trust of the communities we serve. The way we conduct ourselves and our operations demonstrate our core Values of Respect, Integrity, Compassion and Excellence.

We expect every Texas Health employee to work ethically and comply with applicable laws and regulations. To reinforce responsible business practices, we:

  • Implement our Business Ethics and Compliance Program, which includes a comprehensive strategy of policies, personnel and resources designed to help employees and vendors adhere to our Code of Business Ethics, compliance policies, laws and regulations. Our Business Ethics Council reviews and periodically updates the business ethics standards contained in the Code.
  • Require employees to participate in onboarding and annual training to reinforce our standards, procedures and expectations and certify their compliance with key policies and the Code of Business Ethics.
  • Establish internal avenues for reporting concerns or asking questions. We operate an external, 24/7 ethics and compliance hotline and web portal to allow employees and vendors to anonymously report concerns or ask questions they are not comfortable reporting through other established processes.
  • Institute a non-retaliation policy that prohibits retaliation against individuals who report issues, concerns or violations in good faith.
  • Maintain a Human Research Protections Program to ensure that the rights and welfare of human research participants are adequately protected and that such research complies with applicable laws and Texas Health institutional policies.

Our Compliance Department performs periodic risk assessments to identify areas vulnerable to error, noncompliance, or impacted by changes in services, market conditions and regulations. The team then develops a work plan to address identified and prioritized risks. Throughout the year, compliance leaders report to the board’s Audit and Compliance Committee regarding compliance program activities, identified risk areas, and efforts to reduce vulnerability, privacy breaches, fraud, waste and abuse.

If an unethical or noncompliance issue is detected, Texas Health takes reasonable steps to respond, remediate and prevent further noncompliance.

Affiliations

At Texas Health, we believe that strong partnerships and collaboration allow us to have a greater impact on the communities we serve. Texas Health is affiliated with numerous organizations, including hospitals, surgery centers, imaging centers, rehabilitation hospitals, home health and more. We also have innovative collaborations with:

The University of Texas Southwestern Medical Center

We jointly created Southwestern Health Resources (SWHR), a patient-centered, clinically integrated network of academic and community clinicians, researchers, hospitals and ambulatory facilities. With more than 5,000 physicians and advanced practice providers, SWHR connects physicians to patients and insights to outcomes, and identifies barriers to better population health management. SWHR unites providers, specialists, clinicians and care coordinators to build a better healthcare system for all.

2021 Highlights
Texas Health Aetna

Texas Health Aetna combines the strengths of traditional health care plans and health systems to create a truly integrated solution that's simple to navigate and puts the member's experience first. Its network of 3,000 primary care doctors, 17,000 specialists and 62 hospitals deliver affordable, coordinated care to more than 119,000 North Texans.

2021 Highlights
  • Offered new mothers remote monitoring, general resources and live support for breastfeeding and post-partum depression.
  • Engaged members who had not filled a prescription to help them adhere to treatment plans.
  • Rolled out bilingual communications and a Spanish version of its virtual health app, Anytime-MD.

Texas Health Resources Foundation

Texas Health relies on various funding sources to meet the increasing demand for enhanced services, education, outreach, facilities and technology. The Texas Health Resources Foundation (Foundation) engages generous donors and organizations to support clinical, educational and community health programs that address the region’s most critical needs.

The Foundation’s primary fundraising initiatives include:

The Foundation also builds key strategic relationships through additional community campaigns, programs, events, endowments, individual giving and nonprofit organizations.

2021 Highlights
  • Received $23.3 million in total gifts and grants despite the cancellation of fundraising events due  to the pandemic — an increase of 133% over 2020. Key gifts included:
    • $6.8 million for the Margot Perot Center for Women and Infants.
    • $4.7 million to improve community health, including medical respite, mobile vaccination clinics and Community Impact grant programs.
    • $3.7 million to build the Jane & John Justin Patient Surgical Tower.
    • $3 million through the 365 Fund.
  • Established three honorary physician funds at Texas Health Presbyterian Hospital Dallas to support education and teaching programs for medical residents.
  • Raised over $760,000 on North Texas Giving Day. Texas Health ranked third out of 3,369 participating nonprofits in most funds raised.
Snapshot: Major Renovation Begins at Texas Health Dallas

Texas Health Dallas - Margot Perot EntranceA nearly $60 million renovation at the Margot Perot Center for Women and Infants on the Texas Health Presbyterian Hospital Dallas campus kicked off in 2021 to update the labor and delivery unit, operating rooms and other clinical areas.

About 5,000 babies are born each year at the Perot Center. The eight-story building features 84 neonatal intensive care unit beds, a maternal and neonatal transport team, surgical operating suites, a dedicated pediatric outpatient clinic and the Peggy Bell Diagnostic Imaging Center, which completes more than 32,000 procedures annually.

In addition to upgraded technology in the operating rooms, the 362,000-square-foot building will feature modern designs on patient floors and public areas, including the inpatient post-surgical unit, triage unit, post-partum unit, concierge suites, elevators and entrances.

“The new design incorporates technological advancements such as smart ambient lighting and ultraviolet lighting for virus and infection prevention,” said Virginia Rose, vice president and service line officer at Texas Health Dallas. “We also developed an outdoor space for hospital and community events and a quiet, outdoor oasis for patients and their families.”

Caring for the Whole Person — Mind, Body and Spirit

Texas Health’s faith-based heritage and traditions are at the heart of everything we do. Recognizing that integrating faith and medicine is an essential component of the treatment and healing process, we:

  • Collaborate with faith communities to promote health and well-being.
  • Provide pastoral care through board-certified chaplains and educate clergy and lay leaders through our accredited clinical pastoral education program.
  • Provide education accredited by the Association for Clinical Pastoral Education (ACPE) to teach pastors how to offer competent and compassionate spiritual care to hospitalized people and their loved ones.
  • Offer on-site chapels and meditation gardens that provide a quiet place for employees, patients and visitors to pray, worship, meditate and simply breathe.
2021 Highlights
  • Named Texas Health Presbyterian Hospital Dallas as an independent accreditation education site by the ACPE, making it the second accredited site for Texas Health.